Refund Policy
We want you to be completely satisfied with your purchase from Tatkal Ticket Softwares. If for any reason you are not satisfied, we offer a refund policy as set forth below.
- Refunds
We offer refunds for products returned within 15 days of the original purchase date. To be eligible for a refund, the product must be unused and in the same condition as when it was received. It must also be in the original packaging.
To initiate a refund, please contact our customer support team at pawankumarverma060@gmail.com or +15105008131 with your order number and reason for the return. We will provide you with a return shipping label and instructions on how to return the product. Once we receive the returned product and confirm that it is in the same condition as when it was received, we will issue a refund to your original payment method.
- Exchanges
We do not offer exchanges at this time. If you would like a different product, please return the original product for a refund and place a new order.
- Shipping
You are responsible for paying the shipping costs associated with returning the product for a refund. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
- Refund Processing Time
Refunds will be processed within 5 days of receiving the returned product. The time it takes for the refund to appear on your credit card or other payment method may vary depending on your financial institution.
- Non-Refundable Items
We do not offer refunds for the following items:
- Gift cards
- Downloadable software products
- Personalized or custom-made products
- Damaged or Defective Products
If you receive a damaged or defective product, please contact our customer support team at pawankumarverma060@gmail.com or +15105008131 within 5 days of receiving the product. We will provide you with a return shipping label and instructions on how to return the product. Once we receive the returned product and confirm that it is damaged or defective, we will issue a refund or send a replacement product at no additional cost.
- Changes to Refund Policy
We reserve the right to modify or update this Refund Policy at any time without prior notice. Any changes will be posted on this page, and the effective date will be updated at the top of the page.
If you have any questions or concerns about our refund policy, please contact our customer support team at pawankumarverma060@gmail.com or +15105008131
